+32 (0)10 28 08 82 Mon-Fri: 09AM - 06PM

Privacy


WHO ARE WE?

The website "Les Drones de l'Orne" is operated on a freelance basis by E. Vandeloise who can be reached by telephone at + 32 10 28 08 82 and by e-mail at contact@lesdronesdelorne.be.
The website "Les Drones de l'Orne" is hosted by “LWS sarl” (www.lws.fr).


PURPOSE OF THE PROCESSING

Your personal data are processed in accordance with the European Regulation (EU) 2016/679 of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free circulation of such data (hereinafter referred to as RGPD). When using the website, requesting information or ordering a service the personal data you provide on the website and its applications are processed for the following purposes:
- To respond favorably to requests made by you during your visits to the websites or in the context of the use that you make of the applications;
- To optimize the management of the websites and of the commercial and administrative contacts as well as the administration of the customers;
- To optimize the quality of the services offered to Internet users and that of the websites and the applications;
- To establish market studies and statistics of frequentation;
- To inform you regularly, in particular by electronic mail, of the activities, new services and products ;
- To communicate your personal data to our collaborators and potentially to our subcontractors for the perfect realization of the missions that are entrusted to ‘Les Drones de l’Orne’.
No list is created, distributed or sold by the author of the website.
For the first four purposes, we relie on the legitimate interest to manage the website and applications, to understand the way the website and applications are used and to respond in a correct and adequate way to the requests of the visitors to the website and applications. Insofar as these processing operations are carried out with the help of cookies, our cookie policy also applies.
With regard to the last two purposes, your data are processed only with your consent.
You have the right to withdraw your consent at any time without prejudice to the legitimacy of the processing operation carried out before the withdrawal of your consent.


YOUR RIGHTS

You can learn about the data processed and, if necessary, have them corrected by sending a dated and signed request, accompanied by a copy of both sides of your identity card, by e-mail to contact@lesdronesdelorne.be. You may also, in the same way and within the limits set by the RGPD, object to the processing of data or request that such processing be limited. You also have the possibility of requesting the data concerning you be deleted or transferred. Further information can be obtained at the same address.
If necessary, you can file a complaint with the Data Protection Authority.


STORAGE PERIOD

Your personal data are kept only as long as necessary for the purposes of processing operations, unless the law requires them to be kept longer.


CONFIDENTIALITY

In order to access certain services, you may be required to register beforehand. You must provide accurate and complete data and as well as any changes to such data. The access data you will receive from evmh srl are strictly personal and must be kept secret.
All necessary measures to ensure the proper management of the website and its computer system. In this context, your access may be temporarily or permanently blocked, a.o. in case of (presumed) fraud, abuse or breach of confidentiality of your access data.


COMMUNICATION OF DATA

Your personal data may be disclosed to a third party at the request of any legally authorized authority, or if it can be reasonably believed in good faith that such disclosure is necessary to comply with laws and regulations, to protect and/or defend the personal or user rights of the website and applications or, in special circumstances, to protect the safety of customers and/or users of the website and applications.

Cookie Policy


Your privacy and your comfort while browsing the website are of great importance. That is why the cookies used on the website respect your privacy.
You always have the option of blocking the installation of cookies on your computer in your browser.


WHAT ARE COOKIES?

Cookies are small files created by a web server that you visit and which are saved on your computer's hard drive. They help speed up your subsequent access to the website or application to which the cookies are linked and make the website or application more fluid to use.
Cookies generally have an expiration date. Thus, some cookies are deleted as soon as you close your browser ("session cookies"). Other cookies remain on your computer for a longer period of time, sometimes even until you manually delete them ("permanent cookies").


WHAT TYPES OF COOKIES DO WE USE?

  • Functional cookies
Functional cookies are necessary for the proper functioning of our websites. In particular, they allow you to navigate the pages of the website, to access certain secure areas, to remember your language preference or the region in which you are located. You cannot refuse them if you want to visit our websites.
  • Performance Cookies
Performance cookies allow us to anonymously collect information about the use of our website in order to optimize its performance and provide you with the best possible user experience. This information is not shared with any third-party partners. You may decline these cookies if you wish.
  • Cookies for targeted advertising
These cookies are used to show you information and/or advertisements that may be of interest to you. Without these cookies, you will miss personal recommendations on our website, in our newsletters and in our emails. This information may be shared with third party partners. You may decline these cookies if you wish.
  • Social media cookies
These cookies are used to show you information and/or advertisements via social networks. These networks may track you and use data related to your Internet behavior for other purposes outside of on "Les Drones de l'Orne". You can refuse these cookies if you wish.


CONTACT

For further information about this cookie policy and the exercise of your rights, you can write to contact@lesdronesdelorne.be.

Disclaimer


TERMS OF USE OF THE WEBSITES

The website "Les Drones de l'Orne" is operated on a freelance basis by E. Vandeloise who can be reached by phone at + 32 10 28 08 82 and by e-mail at contact@lesdronesdelorne.be.


SCOPE OF APPLICATION

These terms of use are applicable to this website and its possible mobile applications (apps), unless a given website or a given app is subject to specific conditions, in which case these will prevail.
The section "Social Media" is only applicable to websites that are included in social media websites.
Any use of a website or app, including the simple consultation of the web pages, implies acceptance without any reservation of the terms of use of the website.
Every effort is made to keep the website up and running smoothly. However, we take no responsibility and will not be liable for the website being temporarily unavailable due to technical issues beyond our control.
These terms of use are exclusively governed by Belgian law. Any dispute concerning the existence, execution and/or interpretation of these terms of use shall be submitted to the exclusive jurisdiction of the Courts of the Province of Brabant Wallon.


INTELLECTUAL PROPERTY RIGHTS

Unless otherwise indicated, all trademarks appearing on the website or in the applications are registered trademarks of their respective owners. The website domain name has been registered by the operator, with the exception of websites included in the 'social media' section.
The operator has therefore exclusive rights of use and exploitation and/or exclusive license rights on these intellectual property elements.
The website and apps themselves, as well as their content, including texts, images, graphics, sound files, animation files, video files and arrangements and databases that may be included, are protected by copyright and by all applicable regulations on intellectual property.
The operator reserves all intellectual property rights and other rights on the websites and apps, on all the elements contained therein and on its possible databases.
Apart from the imperative exceptions that may be provided for by law, you are not authorized to download and reproduce the information contained on the websites and apps, except with the express consent of the operator and provided that such manipulations are made for strictly private and personal use.
Any reproduction, dissemination, public availability and/or reuse in any form whatsoever, whether total or partial, temporary or permanent of the websites and apps or any element of intellectual property is strictly prohibited without a prior written consent. Any request for information and/or authorization related to one or more elements of the intellectual property of the website and apps must be addressed to contact@lesdronesdelorne.be.
The website and apps may also contain elements that are, in whole or in part, the intellectual property of third parties. These elements are subject, mutatis mutandis, to the same applicable regime.


SOCIAL MEDIA

Some of the websites are listed as being part of third-party websites (social media websites such as Facebook, Instagram, LinkedIn, ...). When using these websites, the user is also bound by the terms and conditions of these social media websites.
The social media websites are interactive websites. We have no control over the content that third parties may place on these websites. We therefore decline any responsibility for the content that these third parties may place on such websites.


DISCLAIMER OF LIABILITY

The website and apps have been created with the utmost care and we make every effort to keep them updated and the information contained therein accurate. The websites and apps are made available for informational purposes only and it is reminded the evolving nature of the websites and apps, and the fact that you should always check the applicability, accuracy and timeliness of the information contained on them. This information is not a substitute for legal advice or personalized assistance from a professional. To the extent permitted by law, we shall in no case be liable for any direct or indirect damages of any kind and magnitude that may be caused directly or indirectly by the consultation or, more generally, by any use whatsoever of the website or apps and in particular the information contained therein. In application of article XII.10 of the Code of Economic Law, articles XII.7, §1, XII.8 and XII.9 of the aforementioned law are not applicable to the online ordering of services, photos/videos/films, documents and/or information in a business-to-business context. In general, we cannot be held responsible for the use of the information or documents provided on the website or via the apps. Indeed, we have neither control nor influence over the way in which this information or documents will be used and therefore decline any responsibility for loss of income, loss of opportunities, loss of exploitation, loss of profit or for direct and indirect damages of any nature whatsoever, caused by, or in relation to the use of this information or documents. No claim can therefore be taken into consideration in this respect. The website and apps contain hyperlinks to other websites and references to other sources of information. These links and sources of information are made available to you for information purposes only and do not imply any approval, support or endorsement of these websites and sources. We do not control these websites or their contents and therefore does not offer any guarantee as to the information contained therein and/or the presentation thereof. We decline all responsibility for any damage that may result from the consultation of the information present on the other websites or, more generally, in any other source of information to which the websites or the apps refer, whatever the nature, importance, cause and/or consequences of said damage.

General terms and conditions of sale


ACCEPTANCE

These general conditions of sale are deemed irrevocably accepted by the customer at the time of order. Any other condition from the buyer shall be deemed null and void, except if accepted in writing.
Only the French language version of this text is legally valid.

Any order of goods or services and any request for information or documentation made through the website or any use of an app will automatically entail full and complete adherence to these terms of use.
The services provided are also governed by the general and particular conditions that are specific to these services or to the contracts concluded, which will prevail over the present terms of use in case of contradiction.
Neither the ordering of services, photos/videos/films, documents and/or information online, nor the delivery of these photos/videos/films, documents/information imply any transfer of intellectual property rights on them in your favor. These photos/videos/films, documents and information are and will remain our exclusive intellectual or that of our licensors.
Any infringement of the rights, and more particularly of the intellectual property rights may result in legal proceedings or other proceedings by the said entities or by the competent authorities.


Art. 1 – PRICE OFFER AND ORDER

1.1. Price offers and price lists are only given as an indication and never bind the seller in any way.
1.2. Our price offers are valid for one month from the date of issue, unless otherwise stipulated in our specific conditions.
1.3. Any order shall be binding only upon our acceptance in writing. Our agents or salespeople do not have any power of representation. The negotiated sales are only binding after written acceptance of the order.


Art. 2 – PRICES

2.1. The prices mentioned on the order form are subject to force majeure, including unusual price increases and supplemental fees imposed on the seller.
Our prices are in €uros, VAT not included. Any VAT increase or any new tax that would be imposed between the time of order and the time of delivery will be charged to the buyer.
2.2. Unless otherwise stated in our specific conditions, our prices are given for delivery of goods in the warehouses of our partners in Belgium whose addresses are mentioned on our offer and/or order confirmation or for delivery of services, photos/videos/films, computer files, documents and/or information by electronic means. If we transport the goods or organize the transport of the goods, the transport costs will be charged to the buyer.
2.3. Our prices only cover the delivery of goods and/or the provision of services described in the specific conditions, to the exclusion of all other work. Any supplemental work or service ordered by the buyer will be charged in addition to the price shown in our specific conditions.


Art. 3 – PAYMENT

3.1. Our invoices are payable in cash in Belgium on the bank accounts mentioned on the invoices. Unless otherwise indicated, the deadline is identical to the date of issue of the invoice.
In case of default in payment of any invoice at the due date, the payment of all invoices shall become immediately due.
Any overdue invoice at the due date will involve, without any formal notice of default being required, an annual interest rate of 12%. In case of non-payment of the full amount at the due date, the overdue balance shall be increased, after notice, by 12% with a minimum of € 75 and a maximum of € 1500, even when an extended delay is granted.


Art. 4 – DELIVERY

4.1. Unless otherwise agreed in our specific conditions, our deliveries of goods are made in the warehouses described in art. 2.2 hereof.
The buyer supports all the risks related to the goods from the moment of delivery, in particular those related to the transport, even if we organize it or transport the goods ourselves.
4.2. The buyer shall take delivery of the goods sold in our warehouses within three working days at the latest after receipt of a notice informing him that the goods are available. Except in cases of force majeure proven by the buyer, the failure to remove the goods within the requested time grants us the right, starting on the fourth working day, to automatically charge the buyer with the extra storage fee of four €uros per pallet and per calendar month.


Art. 5 – DELIVERY TIME

Unless expressly guaranteed in our specific conditions, delivery times are only given as an indication and any excess of these cannot in any case lead to termination of a contract, order,to any refund or to payment of damages from the seller.


Art. 6 – RETENTION OF OWNERSHIP

The delivered goods, the photos, films, documents, digital files remain our property until full payment of the price, even in the case of processing or incorporation of these goods into other goods and processing, transformation, copy, by any mean of the photos, films, documents, digital files in part or in full.


Art. 7 – APPROVAL

7.1. Goods and digital files in the broad sense are expected to be approved by the buyer no later than eight calendar days after delivery. Any complaint must be notified to the seller by registered letter before this deadline, referring to the order form. No return of goods or re-processing or re-delivery of digital files will be accepted without the prior written consent of the seller.
7.2. The approval shall cover all apparent defects, that is to say all defects which the buyer has been able to identify at the time of delivery or within eight calendar days following delivery, by careful and serious inspection, including those relating to the specifications and appearance of the goods or to the quality, legibility and suitability of the digital files.
7.3. The claims related to the invoice will only be accepted within eight days from the invoice date by registered letter to the seller.


Art. 8 – LIMITATION OF LIABILITIES

From the delivery, we assume no other liability than the replacement of goods by other goods equivalent in terms of cost and specifications, and this only in case of serious failure lying with us. For purchases based on a sample, the sample specifications are not guaranteed. We shall not be liable for the suitability of the goods supplied regarding the characteristics considered by the buyer, as well as for any damage arising from the transformation of goods.
It is the responsibility of the buyer to prove the fault with serious evidence.
It is also the responsibility of the buyer to carefully check beforehand whether the goods are appropriate for the use he wants to do with them.
Our computer files are checked beforehand and are deemed virus-free viruses at the time of dispatch.
Accordingly, we are not bound to any damages, interests and costs for injury to persons, damage to property separate from goods sold, or sent computer files, loss of profit, or any other damage resulting directly or indirectly from defects of goods or of delivered computer files.


Art. 9 – TERMINATION OF SALE

9.1. We have the full right to terminate the sale by simple notification to the buyer of our will to do so in case of serious failure by the buyer to fulfill one of his contractual obligations, in particular if he abstains from taking delivery of the goods within the requested time as in art. 4.3., if he delays the payment of one invoice for more than 30 calendar days, or if there is a risk that he does not fulfill one of his main obligations, even before this obligation becomes due.
9.2. We also reserve the right to cancel any order in progress or to terminate any contract between the parties in the event of non-payment by the buyer of two or more invoices at the due date.
9.3. In case of termination of sale in accordance with the above-mentioned art., the buyer will be liable to pay a lump sum by way of liquidating damages and additional interest, fixed at ten percent of the total amount of the order or the contract with a minimum of €uro150,-.


Art. 10 – JURISDICTION

10.1. All agreements between the buyer and the seller are governed by the laws of Belgium. The application of the United Nations Convention on Contracts for the International Sale of Goods (Vienna 1980), including its later amendments, is expressly excluded.
10.2. Any dispute directly or indirectly related to our contractual relationships with the buyer falls within the exclusive jurisdiction of the Courts of the Province of Brabant Wallon.